My order is delayed in transit!Updated 12 days ago

We understand it can be frustrating when your order doesn't arrive as expected. While Royal Mail quote us 2-3 business days for standard delivery, sometimes delays happen.

If your tracking information shows a 'delayed' delivery, or if your order hasn't arrived within 7 business days of the expected delivery date, please reach out to us. You can contact us here.

Once you contact us, we'll start an investigation with Royal Mail to track down your package. Please keep in mind that the time it takes for these investigations can vary. We'll do everything we can to help you get a resolution as quickly as possible.