My order was marked delivered but it’s not here!Updated 12 days ago

If no one was home at the time of delivery, the carrier will leave the package in a safe location.

Be sure to check around your home and with neighbors/building management who may have collected the package for you.

Also, please double-check the shipping address of your order to ensure it’s headed to the right location.

On some occasions, packages may be marked as delivered but take additional time to arrive.

If you still are unable to locate the package, we will need to investigate with the courier. Please contact us here for an Oodie agent to assist you further.