Orders & Shipping

Returns & Exchanges

Order Issues

Gifting & Promotions

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The Oodie UK

🎀 Holiday Season Support & Policies

Shipping & Delivery Overview

Returns & Exchanges Policy

Shipping Protection Explained

Tracking Your Order

Shipping with InPost Lockers

Pre-Orders

📦 Shipping, Delivery & Returns

Cancelling Your Order

Changing Shipping Address

🛍️ Order Management

Damaged, Missing, or Wrong Items

Delivered But Not Received

Order Delays (Dispatch or Transit)

Affiliates & Ambassadors

🛠️ Order Issue & Assistance

Sizing Guide

Your Oodie™ Original Might Look Different at First - Here’s Why

ToastyTek™ Fleece

Water-Repellent Nylon

Bamboo Elastane

Cotton Towelling

Fluffy Fleece

Cooling Nylon Elastane

Quilted Cotton

Our Fabrics

🧶 Product Questions

Product Origins & Manufacturing

Sending Orders as Gifts

Discount Codes

Buy Now, Pay Later!

📝 General Questions

Buying & Sending Oodie™ E-Gift Cards

Redeeming & Managing Your Oodie™ E-Gift Card

Oodie™ E-Gift Card Terms, Expiry & Refunds

💳 Gift Cards

Frequently Asked Questions

Quick Links

⛱️ Win Cash For Your Dream Holiday Giveaway

Christmas Shipping Cut-Off Dates

Warehouse Closure Dates

Order Processing Delays During Holiday Season

Extended Returns Period

How to Return or Exchange a Gift

Missing or Delayed Holiday Orders

Tracking Your Gift

Gift Wrapping Availability

Using Discount Codes During Holiday Sales